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Frequently asked questions

Strong Customer Authentication is a newly introduced European regulatory requirement which aims at making online payments more secure and came into..
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No, you can use your existing Mintiing account. Please note, the service is not available in all Mintiing supported countries yet.

You can buy / sell Bitcoin, Bitcoin Cash, Ethereum, Ethereum Classic, Litecoin, 0x, Stellar Lumens, EOS, Tezos, OMG Network, Cardano and Chainlink. If you have an available Bitcoin balance, you can also exchange it against Cosmos, Dash and Kyber. We expect to add more currencies in the near future.

The exact minimum amount depends on the relevant cryptocurrency but will be approximately equal to 10 EUR. Maximum amount depends on the transaction limits associated with your account.

The transaction happens instantly and your cryptocurrency balance will appear in 1 - 2 seconds after the transaction is confirmed.

6. What cryptocurrency rates do you use?

Fees are charged at the time of the transaction. For information on our fees, please click here.

Yes, subject to the maximum transactionlimits associated with your account.

Yes, you can buy cryptocurrencies with your local currency, if supported.

No. Mintiing partners with cryptocurrency exchanges in order to provide the Cryptocurrency Service to its customers.